Safety Information

Get it right first time

The initial burn is the most important. Candles should burn one hour for every 2.5cm in diameter of the actual candle size. Our 1 wick candle is 7.5cm across and should be let to burn for at least 3 hours, at the first lighting. If a candle is not burned for long enough, allowing the wax to liquefy or melt from edge to edge of the container, it will create a “memory ring". Once a candle has a “memory ring", it will continue to tunnel for the life of the candle.

Always trim the wick and check for debris.

Before you light a candle, always trim the wick to 0.5cm and remove any debris left in the wax pool such as wick trimmings or matches. Any debris will add more fuel to the candle than it is designed to handle. Too much fuel can cause the flame to unexpectedly flare up or even start a small fire near the candle flame. Wicks that are left too long, or crooked, can cause uneven burning, dripping, flaring and sooting. Trimming wicks will help prolong the life of your candle. Your candles will burn up to 25% longer if you trim the wick every couple of hours.

Burning duration

Burning a candle for too long will cause carbon to collect on the wick, leading it to “mushroom". The wick will then become unstable, produce a dangerously large flame, start to smoke and release soot. It is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.

Keep the flame away from moving air.

When burning a candle, avoid proximity to fans, air conditioners, open windows, or crowded areas with people walking back and forth. Moving air can disturb the flame, resulting in those pesky black marks on the glass.